In late 2021 Verso was requested by a provider of services for vulnerable children and young people to assist in the preparation of an out-of-home care policy and procedure manual aligned to the NSW Child Safe Standards for Permanent Care. The manual would support the provider to undergo an accreditation process with a view to tendering to provide statutory out of home care services as part of the recommissioning of the NSW Department of Communities and Justice’s Permanency Support Program.
Verso drew on extensive experience in child and youth services to develop a manual tailored to the provider’s required service scope and reflective of trauma-informed care and therapeutic practice principles. Chapters were aligned to standards, incorporating practice outcomes, training, practice activities and evaluation to form a practical resource to guide best-practice care provision.